A few minutes later, the user's address book downloaded and I got the messages again.Ĥ. I started Outlook and the "contacts" were missing, only the GAL was listed. Deleted the address book in Account Settings. Deleted and recreated the local profile in OutlookĢ. I have tried the following to resolve the issue:ġ. The Contacts folder associated with this address list could not be opened it may have been moved or deleted." When they try to use them in Outlook 2016, I get the message: I have a few users that created personal address lists. We are migrating from Exchange 2010 to Exchange 2016. Sorry for being dramatic, but this is getting to be a problem at my office.
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